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FAQs-Test


DO YOU HAVE A STORE LOCATION?
We are an online store only.

HOW DO I CONTACT CUSTOMER CARE?
You can chat to us online via our online chat system, email us at info@honeypeaches.com, fill out our contact form or contact us on Facebook or Instagram.


I’M IN LOVE WITH SOMETHING THAT’S OUT OF STOCK IN MY SIZE! WHAT CAN I DO?
New items can sell out quickly, but we may get more soon! To sign up to be notified if an item is restocked, just subscribe to the size and item you're after under the size options on the product page. We'll send you an email if we get more in! Otherwise email us at info@honeypeaches.com for anything else.

I’M UNSURE ABOUT A SIZE OR I HAVE A FIT QUESTION.  HOW DO I FIND THIS INFORMATION?
Please see our Size Guide for general information on sizing.  If you still have specific questions about a fit of an item or measurement guidelines, please chat to us online via our online chat system or email us at info@honeypeaches.com.


WHAT PAYMENT METHODS DOES HONEY PEACHES ACCEPT?
We accept Visa, Mastercard, Visa debit, Paypal, Afterpay & Zippay.

IS IT SAFE TO MAKE A PURCHASE ON HONEY PEACHES WITH MY CREDIT CARD?
We have designed the site to be as safe and secure as possible. We use payment gateways with eWay and PayPal. For more information, see our Privacy Policy.


HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will receive an email after placing your order to confirm that the order has been processed. If you have any questions about your order please contact us at info@honeypeaches.com.

MY ORDER WON’T GO THROUGH. WHAT SHOULD I DO?
If you’re still receiving an error message after reviewing your credit card information, billing and shipping address, make sure you’re using the latest version of your web browser. If you continue to receive error messages, please contact at info@honeypeaches.com

I NEED TO CHANGE SOMETHING ON MY ORDER. HOW CAN I DO THAT?
If you need to change or cancel your order, please contact us immediately at info@honeypeaches.com. We generally process orders within 2-4 hours and once we have processed your order for shipping, we will be unable to make any changes.

WHEN WILL MY ORDER SHIP?
Orders are processed Monday through Friday and are shipped within 2 business days of purchase. Orders are not shipped on the weekends or public holidays.